Terms and conditions of purchase
PURCHASE TERMS (last updated: June 2021)
These "Purchase Terms" govern your purchases of products and services available on https://cqrhch.com/ (the "Company Sites" or "Sites"). The Company Sites are operated by cqrhch.com (the "Company"). Your use of the Company Sites and these terms are also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.
PLEASE READ THESE PURCHASE TERMS, AS WELL AS THE TERMS OF USE, PRIVACY NOTICE, AND OTHER POLICIES OR AGREEMENTS REFERRED TO IN THESE PURCHASE TERMS, CAREFULLY BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE PURCHASE TERMS, INCLUDING, BUT NOT LIMITED TO, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.
GENERAL
These Purchase Terms are signed and submitted by you and constitute a valid and binding agreement between you and the Company, enforceable in accordance with their provisions. You represent that you are (1) at least 18 years old, (2) of legal age to enter into a binding contract, and (3) not a person prohibited from receiving services under applicable laws, rules, or regulations.
You must purchase and use the products and services available on the Company Sites in strict compliance with these Purchase Terms and all applicable laws, rules, and regulations (collectively, the "Laws"). You are obligated to comply with all applicable laws regarding your purchase, including any laws applicable in the jurisdiction where the products are shipped. All calls, emails, and other communications between you and the Company may be recorded.
PRIVACY NOTICE
A copy of the Privacy Notice that applies to the collection, use, disclosure, and any other processing of personal information by the Company is available at https://cqrhch.com. You consent to any personal information we may obtain about you (whether through the Company Sites, email, phone, or otherwise) being collected, stored, and processed in accordance with the provisions of the Privacy Notice. The Company may update its Privacy Notice from time to time, at its sole discretion. Any changes to the Privacy Notice will be posted at https://cqrhch.com. By continuing to use the Sites after any changes to the Privacy Notice, you accept those changes.
PURCHASES
Order Processing
The Company may, at its sole discretion, choose not to process or cancel your order in certain circumstances. This may occur, for example, if the product or service you wish to purchase is out of stock or has been mispriced, if we suspect the order is fraudulent, or in other circumstances the Company deems appropriate at its sole discretion. The Company also reserves the right, at its sole discretion, to take steps to verify your identity before processing your order. The Company will not charge or refund you for orders it does not process or cancels. Without limiting the foregoing, the Company reserves the right to: (i) revoke any declared offer; (ii) correct any error, inaccuracy, or omission; and (iii) make changes to prices, content, promotional offers, product descriptions, specifications, or other information without the obligation to provide notice of such changes (including after an order has been submitted, acknowledged, shipped, or received, unless prohibited by law).
Product and Service Descriptions
The Company strives to provide accurate descriptions of products and services on the Company Sites. However, it does not guarantee that the descriptions are accurate, complete, reliable, current, or error-free. If a product or service offered on the Company Sites does not conform to the description, your sole remedy is to return the item, as outlined in these Purchase Terms.
The Company Sites may offer a "quick view" feature for various products. This feature allows you to view product pricing and add the product to your cart without opening the product page. The quick view feature and the add to cart feature are provided solely for your convenience. It is on the product page that you will find more detailed information about the product, its origin, features, and price.
Price Information
The Company strives to provide accurate price information for products and services available on the Company Sites. However, we cannot guarantee that pricing errors will not occur. The Company reserves the right, at its sole discretion, not to process or cancel any order placed for a product or service that was mispriced on the Site due to an error. In this case, the Company will inform you by email. Additionally, the Company reserves the right, at its sole discretion, to correct any error in the total sale price indicated.
Product and Service Availability
The Company Sites may contain information about product availability. This information may be used to estimate the likelihood that an item will be shipped immediately after you place your order. The estimated delivery date for an item to your destination address will be around 30 days or less after payment, but it is subject to change due to product shortages, bad weather, transit time from your carrier, destination address, etc. Unfortunately, the Company cannot guarantee that an item marked as "in stock" will be shipped immediately, as stock levels can vary significantly from day to day. In rare cases, a product or service offer may be in stock when the customer places the order, but out of stock when the Company attempts to process the order. In this case, the Company will inform you by email. Out-of-stock service offers are generally no longer available. If the Company determines that a product or service you wish to purchase is no longer available, the item will be removed from your order. The Company will inform you by email and remove the item from the Company Sites.
Disclaimer and Additional Specific Obligations
In addition to the general disclaimers in the Terms of Use for products and services purchased on the Site, products and services purchased on the Site: (a) may not include manufacturer warranties, even if a certain product or service is available elsewhere with a warranty; (b) may not include service or support options; (c) may not have manuals, instructions, or safety warnings in your native language or in the language of certain destination countries; (d) may not be designed according to the standards, specifications, and labelling requirements of your jurisdiction; and (e) may not comply with the voltage and other electrical standards of your jurisdiction (which may require the use of an adapter or converter). It is your responsibility, and you agree, to research the product to ensure it meets your needs and can be legally imported into your jurisdiction.
Taxes
You are responsible for all taxes, duties, and fees imposed by the jurisdiction to which the products are shipped, including but not limited to sales or use taxes, value-added taxes, or tariffs.